Turn company files intogoverned AI context.
Upload the policies, SOPs, notes, exports, and support documents your team actually uses. Then decide which specialists can retrieve what, so your agents operate with company-specific context instead of guessing.
Built for teams that need grounded AI, not generic answers
Use Data Hub when your AI needs to follow company process, pull from the right source files, and stay within the policies your business actually runs on.
Upload company knowledge
Bring SOPs, policy docs, product notes, refund rules, pricing sheets, troubleshooting guides, and internal playbooks into one AI-readable workspace.
Control specialist access
Keep files private, expose them to all specialists, or hand-pick exactly which agents are allowed to retrieve each source.
See what AI can really use
Track whether each file is indexed, still processing, or needs review before you rely on it in live customer workflows.
Bind knowledge to workflows
Turn company docs into guided support operations, not generic chat replies. Policies shape what the agent is allowed to do.
What Mavrk can access, and what stays controlled
This should reassure a buyer immediately: broad support knowledge can be shared, specialist knowledge can stay restricted, and risky actions still require approval.
Mavrk gives each workflow and specialist the context it needs to be useful, while keeping sensitive access controlled and high-risk actions supervised.
A clean path from company docs to WhatsApp support
Connect the channel, upload the company context, choose which specialists can use which files, and let workflows enforce how support should run.
Use your existing WhatsApp Business setup or another support surface where customers already message you.
Add the process docs, support references, compliance notes, and exception policies your team already uses.
Let the support specialist read support docs, give billing specialists finance policies, and keep internal exception files restricted.
Agents answer with grounded context, follow the right workflow, and escalate when a request falls outside policy.
The best agent is not the one with the most data.
It is the one with the right data, the right workflow, and the right permissions. Data Hub gives Mavrk agents retrieval-ready context without turning every uploaded file into global company memory.